The Unofficial Start of Flu Season

The future of pharmacy has never been clearer: Go #BeyondTheFill and serve America’s communities as more than just pill-dispensing centers, but as mini-clinics focused on providing patients with clinical services that improve outcomes and grow revenue. One of the best ― and easiest ― ways to start on this path is to offer vaccinations, such as those for pneumococcal pneumonia and shingles (Shingrix), and of course, the flu shot. Although implementing a successful year-round vaccination program may take some work up front, it is well worth the effort once it is up and running: each vaccination represents an average revenue of $23 for your pharmacy.

It’s Summer – Time to Own Your Workflow

We all know that flu season kicks into high gear in the fall; however, to be in a position to optimize flu shot opportunities, the preparation process should start during summer. Yes, you read that right ― summer.  

Don’t worry, we are not here to ruin your summer plans. But we are here to recommend steps you can take to prepare for the upcoming busy season and create efficiencies that ensure staff has time to properly capitalize on vaccination opportunities. The first step to owning your workflow is to create a medication synchronization (med sync) program. Here’s why:

Med Sync Helps You Be Proactive. By aligning medication pickups to a single day each month, you are able to know which of your patients are scheduled to come into your pharmacy, and when. This information allows you to be proactive with patient care, and to plan your day-to-day activities. You can create the time your staff needs to provide vaccinations, as well as the time to talk to patients about other ways you can serve their needs.

Med Sync Can Save Money and Resources. A viable med sync program also saves your pharmacy money by enabling you to consolidate staffing needs and forecast your required supplies and resources, limiting the amount of inventory that is returned to stock. Plus, a viable med sync program reduces the extra work caused by walk-in patients and phone calls from patients asking about their medication.

Med Sync Can Improve Patient Adherence. In addition to streamlining workflow, med sync programs have been shown to improve patient loyalty and adherence, which helps create a monthly opportunity to reinforce the pharmacist’s role as a steady, trustworthy ally in the patient’s health experience. As you know, improved adherence leads to improved performance metrics and lower DIR fees. However, and in the interest of full disclosure, enrolling only a few patients in a med sync program will not make the difference your pharmacy may be expecting. This is why it is important to set an aggressive med sync goal, and then hold your staff accountable for it.

What is the moral of the story? Now is the perfect time to get going with a med sync program to own your workflow. So, this fall when your patients come into your pharmacy requesting a flu shot, your staff will actually have the time to give them the vaccination.  

Want to learn more about transitioning to an appointment-based model? Send us an email at, and we will be in touch!

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