As the saying goes, “communication is key.” We know just how important communication is when it comes to engaging your patients to maintain community health and improve outcomes. We also know effective communication relies on using proper delivery channels and messaging, which is why PrescribeWellness remains committed to the continuation of care for patients during the coronavirus pandemic.
Here are just a few ways you can leverage the PrescribeWellness solutions to help build and maintain patient relationships during COVID-19.
Meet patients where they are through voice & text
PrescribeWellness has developed multiple voice and text message campaigns related to COVID-19. From announcing special store hours to promoting home delivery services, PrescribeWellness offers pharmacists the ability to connect with patients in a manner that works for them. Since March of 2020, PrescribeWellness has facilitated over 2 million patients connections for COVID-19 awareness, including information on curbside or drive-through pickups, front-end items, and reassurance that medications would remain available and in stock.
Become a social media champion
Another effective method for successful patient engagement is social media. If you have not already, take advantage of the PrescribeWellness COVID-19 Community Pharmacy Awareness Kit for resources to help your pharmacy educate and engage patients. In addition to bag stuffers and posters, the kit features a variety of COVID-19 social media posts to promote strategies for better health. Interested in leveraging social media to its fullest potential? Contact us today to learn how our Social Calendar tool can help build your online presence through a single dashboard solution.
Discover more tools through PrescribeWellness
At a time when it is needed most, the PrescribeWellness solution continues to offer a holistic view of patient information and real-time pharmacy performance to help scale patient care and reinforce pharmacy revenue. Help protect patients through our Med Sync tool, which enables increased predictability and optimized store visits, or easily document COVID-19 encounters with new SNOMED codes available through our eCare Plan solution.
In the face of many operational challenges, PrescribeWellness enables pharmacists to practice at the top of their license to conduct critical services for improved community outcomes. For instance, community pharmacies also have the ability to purchase COVID-19 testing kits, authorized for emergency use by the FDA, through PrescribeWellness. Testing kits, available for online purchase today, enable pharmacists to collect nasopharyngeal or nasal specimens resulting in a scalable, comfortable testing experience.
For more information on how PrescribeWellness can support your community pharmacy during the developing coronavirus pandemic, including the availability of COVID-19 testing kits for your pharmacy, contact us today through the form below.