Making a Splash – The Key to Communicating with Patients
Communication is key. We’ve all heard it before, but it is especially true when it comes to community pharmacies engaging their customers during critical times such as Open Enrollment and the flu season. The reason is simple: while patients may intend to inquire about Medicare plan options or about getting a flu shot, the reality is that they usually end up forgetting, or pushing it off until “next time.” We all know how that story ends.
Thankfully, PrescribeWellness, a Tabula Rasa HealthCare solution, remains committed to helping community pharmacies meet their patients where they are by enhancing customer communication efforts and streamlining pharmacy workflow.
At PrescribeWellness, we believe engagement leads to growth – both in pharmacy revenue, and patient loyalty. We like to call that a big win–win.
Get the word out
Let’s face it, time is already a precious commodity for every member of a pharmacy team. The thought of spending hours combing through your patient population in search of relevant candidates for plan reviews or vaccinations is as torturous as it is unrealistic.
Enter the PrescribeWellness solution.
Our innovative communication tools provide daily workflow solutions that support, optimize, and elevate the role of the community pharmacist while helping to transform pharmacies into healthcare destinations. Accessible from within the PrescribeWellness software – our centralized, easy-to-use dashboard not only enables pharmacists to identify prime candidates for clinical services, but it also allows for the distribution of automated and personalized multi-channel communications to your patient population. In other words, you can sit back and rest easy knowing that your customers will be contacted through their preferred communication method, be it voice, text, or email.
Show that you care
Through personalized voice and text campaigns available through the PrescribeWellness solution, pharmacists are able to connect more deeply with the patients that they serve.
Ready to conduct Medicare plan reviews with your patients (we’re ready to help you there, too!)? Medicare plan recruitment messages are a great way to let your patients know that you can help find the right plan for them.
All set for vaccinations (don’t worry – we can get you there, also!)? Send a message to your patients to let them know you are ready to vaccinate!
Now is a critical time to connect with your patients, but PrescribeWellness also offers the ability to engage with your patient population on a year-round basis through campaigns such as refill reminders, happy birthday messages, smoking cessation campaigns, and much more! Showing your patients that you care has never been easier.
Elevate your brand
Our robust marketing and event kits are another great way to get the word out about any clinical service or offering – great for Open Enrollment, flu season, or event COVID-19 testing administration!
With posters, bag stuffers, welcome letters, action plans, educational guides, consultation guides, and social media post templates, we provide you with as many resources as you need to market your practice to current and prospective customers. Our Social Calendar tool even allows you to build your online presence through a single dashboard.
The PrescribeWellness solution provides your pharmacy with support tools that enable proactive communication and actionable clinical services, all from one comprehensive dashboard. Ready to connect with your patients during Open Enrollment, or the upcoming flu season? Contact us today.
We look forward to hearing from you!