As the old adage goes, “if you’re not growing, you’re dying.” And growing is exactly what community pharmacy practices have done. Now seen as much more than just dispensing centers, community pharmacies are healthcare destinations that provide clinical services that play an integral role in maintaining and improving community health to help patients live longer, healthier, and more fulfilling lives.
This transition to patient-centric care has been welcomed by patients in communities across the country, which is why now is not the time to stagnate. Rather, it is time to keep growing, and ensure community pharmacies keep thriving. How? By introducing new revenue streams and further expanding your practice’s enhanced clinical services.
Cue the PrescribeWellness solution and its toolkit specifically designed to enhance patient communication and streamline workflow, so your practice can grow its clinical services offerings from a position of strength.
Patient engagement and personalized care help pharmacists build strong patient relationships, which lead to improved outcomes, loyalty, and revenue growth. Communicating with patients is fundamental and critical in being able to keep your customers—both current and prospective—up to date and in the know about the various clinical services your practice provides.
The PrescribeWellness Patient Communications tool allows community pharmacists to leverage the personal relationships they have built to keep patients engaged and informed. It also gives your practice a leg up on the competition, by allowing your pharmacy staff to better connect with customers with effective messaging campaigns and delivery channels–including voice and text—that meet patients where they are, and in the manner they want to be met.
Expanding Clinical Services
From immunizations to COVID-19 testing to Medicare plan reviews, patients are increasingly turning to pharmacists to receive essential care and services, which is why now is the perfect time to add or expand your practice’s clinical service offerings. Providing personalized, clinical care is critical to driving customers into your store, and is a key differentiator in the face of new competition. In fact, patient-centric care is not only a key to keeping your community pharmacy doors open, but to keeping your practice thriving and profitability growing!
With the PrescribeWellness solution, pharmacists can easily identify and recruit patients for an array of clinical services—but that’s not all. Through eCare plans, PrescribeWellness can also help you document, share, and bill for encounters. And with new technology enhancing the way pharmacists deliver care and enabling safer and more effective medication regimens, we suggest you consider adding the Medication Safety Review™ to your practice’s enhanced clinical services offerings.
Medication Safety Review™
Injuries resulting from medical intervention related to a drug—Adverse Drug Events (ADEs)—are the 4th leading cause of death in the United States. However, by leveraging the MedWise Risk Level™, a proprietary Tabula Rasa HealthCare (TRHC) technology available in the PrescribeWellness solution, many ADEs can be prevented by discovering potential (and often overlooked) risks over the counter.
Once a patient’s risk of experiencing an ADE is identified, the next step for the community pharmacist is to recommend a one-on-one Medication Safety Review where concerns can be directly addressed and a personalized, science-backed resolution can be identified. In coordination with patients’ healthcare teams, Medication Safety Reviews provide patients with meaningful opportunities to improve medication efficacy, helping to prevent emergency room visits and reduce hospitalizations.
They also provide pharmacies with a great opportunity to grow their revenue.
Want to learn more about how you can leverage the PrescribeWellness solution to enhance patient engagement and expand your practice’s clinical services offerings? Fill out the form below and we will be in touch!