There’s no denying it – 2020 was a pretty unique and challenging year. On the bright side, next year should be filled with a lot more encouraging news, such as the arrival of a COVID-19 vaccine. Still, pharmacies will remain busy – if not busier – with a continued reliance on frontline services and care.
So, in the spirit of support, here are five important steps you can take now to prepare for 2021 and to set your practice up for success.
Prioritize phone numbers
COVID-19 has taught us a lot, and at the top of that list is the need for pharmacists to safely and effectively communicate with patients. By allowing pharmacists to send text messages directly to a patient’s mobile device, the PrescribeWellness Message Center solution offers the safest and most convenient way to stay in touch with patients. This is why your staff should be collecting patient cell phone numbers at every opportunity they get. The Message Center not only offers patients a convenient and preferred mode of communication, but it helps streamline pharmacy workflow by saving your staff countless hours spent on the phone trying to get in touch with difficult to reach patients.
We talk a lot about adherence, and for good reason – it’s key to improving outcomes and maintaining the health of your patients. One way to help achieve adherence throughout your patient population is through medication synchronization (med sync). Our Med Sync solution allows you to align patient prescriptions to a single monthly appointment date and enables pharmacies to engage their patients in a convenient and consistent manner. By taking a proactive approach to patient care, Med Sync not only reduces days without medication coverage, but it also helps streamline pharmacy workflow, because when pharmacists know which patients are scheduled to come in when they can plan ahead.
Administering vaccinations in a safe and effective manner has never been more important to maintaining population health. Contact-free Vaccination Management, powered by PrescribeWellness, enables appointment-based intake and scheduling for minimal risk and unparalleled convenience. Through an easy-to-use, digital workflow, pharmacies can go “contact-free” to stay in touch with their customers and assist with the vaccination process.
Plan with the custom calendar
It’s no secret: organization is a key to success in almost every business, and this is particularly true in the pharmacy setting. But getting organized can be difficult, especially when there is always so much going on. Luckily, the PrescribeWellness Custom Calendar solution is ideal for managing patient events. From sync appointments to vaccinations and everything in between, the custom calendar not only lets you attribute events to specific patients but also allows for easy sharing amongst other staff members.
Get ready to vaccinate
Pharmacists and pharmacy staff have been called on by the government to play a critical role in administering COVID-19 vaccines to our communities – especially in rural, underserved areas. Make sure that you and your staff are ready to administer the vaccine by visiting the PrescribeWellness COVID-19 Vaccine Resource Center. Complete with information on requirements, reporting, and reimbursement, the PrescribeWellness Vaccine Resource Center is a complimentary hub for the latest need-to-know information.
With the new year upon us, now is the time to get prepared for action! PrescribeWellness is here to support you. Leave your information below to learn more about how our team can help you get a great start to the New Year.
We look forward to hearing from you!