While many of us believed—and hoped—COVID-19 would go out with 2021, it turns out the pandemic-related challenges and adversity we face will continue into 2022. Still, there is much to be optimistic about. Not only do we now have life-saving vaccines readily available, but we proudly watch as pharmacists and pharmacy staff continue to serve on the frontlines to deliver the most accessible, personalized patient care to help keep our communities stay healthy.
So, in the spirit of supporting our pharmacy clients, here are 4 steps you can take to set your practice up for success in 2022—and beyond!
1. Keep vaccinating while staying contact-free
Pharmacists and pharmacy staff have played a critical role in administering vaccines to our communities—for COVID-19, flu and more. With the arrival of winter and the rapid surge of the Omicron variant, the need to deliver vaccinations will continue to be a point of emphasis in the new year. Also, given Omicron’s extremely high rate of transmission, having the capability to administer these immunizations in a safe and effective manner has never been more important to maintaining population health.
Contact-free vaccination services, powered by PrescribeWellness, enable appointment-based intake and scheduling for minimal risk and unparalleled convenience. Through an easy-to-use, digital workflow, pharmacies can go “contact-free” to stay in touch with their customers and assist with the vaccination process.
2. Get updated insurance info
New year, new health insurance. Chances are this is the case for some of your patients. Rejected claims are not only frustrating, but they jam up workflow with wasted hours your staff has to spend on the phone. Proactively engage patients and ask them to share their new insurance cards. If they don’t have it on them, let them know that a digital copy of their new card is often available on their insurance company’s mobile app. And here’s the best part—with the PrescribeWellness solution, patients can simply text you a photo of their new insurance card, instantly delivered to your PrescribeWellness Message Center.
3. Take stock of your inventory
While inventory management probably isn’t at the top of your to-do list, it is a critical component of streamlining workflow and addressing your customers’ needs. By utilizing the PrescribeWellness solution to track medication dispensing history along with the clinical services your pharmacy has administered, you can gain unique visibility into your practice’s inventory needs. Taking stock of what needs to be re-ordered, and equally important, what doesn’t need to be re-ordered, allows you to more accurately forecast your future inventory needs, optimizing patient health and practice revenue.
4. Turning 65 Medicare plan reviews
It’s no secret—choosing the right Medicare plan can be a difficult and frustrating experience for your patients. Take advantage of targeted text messages and mailers to better connect with your patients turning 65, and invite them into your pharmacy for a Medicare plan review. Utilizing the PrescribeWellness Medicare Plan Review dashboard comparison tool allows your pharmacy staff to offer patients total plan coverage by quickly displaying optimal Medicare plans that best match their health and financial needs.
With the new year upon us, there is no better time to get prepared! PrescribeWellness is here to support you. Leave your information below to learn more about how our team can help you get a great start to the New Year.
We look forward to hearing from you!